Who We Are

Our website address is: https://thestradline.com

You may contact us at: thestradline@gmail.com

What Personal Data We Collect and Why We Collect It

We collect various types of information in order to provide and improve our services. This includes:

• Personal identifiers: such as name, email address, shipping and billing addresses, and phone number.

• Transactional data: such as purchase history and payment details.

• Technical data: such as browser type, IP address, cookies, and device information.

This data is collected for purposes including:

• Processing orders and providing customer support

• Ensuring website functionality and security

• Improving our store offerings and user experience

• Fulfilling legal obligations

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string for spam detection.

An anonymized hash from your email address may be sent to the Gravatar service to check for an associated profile. See the Gravatar privacy policy: https://automattic.com/privacy.

Contact Forms

If you submit a message through a contact form, we collect the information you provide (such as name, email, and message content). This data is stored for up to 6 months for customer service purposes and is not used for marketing.

Cookies

We use cookies to improve your browsing experience and store information such as:

• Remembering your login or comment details

• Tracking cart contents

• Estimating taxes and shipping based on location

• Analytics and embedded content preferences

You can manage or delete cookies through your browser settings.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., YouTube videos, Instagram posts, etc.). These websites may collect data about you, use cookies, and monitor your interaction with that content as if you visited their website directly.

Analytics

We may use website analytics tools (such as Google Analytics or server-based stats from our hosting provider) to understand user behavior in aggregate. These tools may collect anonymized technical data such as browser type, IP address, and page visits.

Who We Share Your Data With

We share data only as necessary with trusted third-party services, including:

• Hosting and email providers

• Payment processors

• Spam detection services (for comments)

• Shipping partners (to deliver orders)

These parties only receive the information required to fulfill their services.

How Long We Retain Your Data

• Comments and comment metadata are retained indefinitely.

• User accounts (if any) store personal data that can be viewed, edited, or deleted by the user at any time (except usernames).

• Order information is retained for at least 5 years for tax and legal compliance.

• Contact form entries are retained for up to 6 months.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request:

• An export of the personal data we hold about you

• Erasure of your personal data, unless retained for legal or administrative purposes

Contact us at [insert contact email] to request this.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Some data may be processed or stored on servers located outside the European Union. In such cases, we ensure appropriate safeguards are in place (e.g., standard contractual clauses or equivalent legal mechanisms) to meet EU data protection standards.

Payments

We accept payments through payment services provided by our international payment partners.

When processing payments, certain data will be shared with the provider to complete the transaction. This includes your name, billing address, shipping address, purchase details, and payment information.

We do not store your full credit card or banking information on our servers.

How We Protect Your Data

We implement a variety of security measures to protect your data:

• SSL encryption on the website

• Limited access to personal data by trusted team members

• Secure payment processing through third-party services

• Regular software and plugin updates

What Data Breach Procedures We Have in Place

In the event of a data breach, we will:

• Investigate the incident

• Notify affected users if necessary

• Report to relevant data protection authorities when required

What Third Parties We Receive Data From

We may receive basic usage data from third-party services like analytics providers or social media platforms, depending on your interaction with embedded content or social sharing features.

What Automated Decision Making and/or Profiling We Do with User Data

We do not engage in any automated decision-making or profiling based on your data.

Industry Regulatory Disclosure Requirements

We are not currently part of a regulated industry requiring additional privacy disclosures. If this changes, we will update our policy accordingly.

Contact Information

For privacy-specific concerns, please contact:

Email: thestradline@gmail.com